Social Computing Revolution

Social Computing Revolution

A clear vision with Social Business : Dreamforce 2012 Just look back 45 years ago. What’s about IT ? A great new way with mainframe in the 60’s. In a previous article I was talking about the evolution of IT. 35 years ago, it was about mini computer, 30 years ago about PCs, 20 years ago about connecting and internet, 10 years ago it was about mobile and today ? Social Computing. Guess what ? Where people are, where eyes are the Business is ! Business is becoming social. Just start with some figures Marc Benioff mention in his keynote : Social revolution : 4,5 Billion users, Yes Billions ! Social business : 1,3 Trillion dollars, 47% annual growth, 150 million conversation… a day ! And then ? is it an IT challenge ? No for sure ! It’s a company challenge but the IT will leverage if right handled. How ? The convergence between Cloud Computing, Social media and Mobile. All these points help you to connect your customers in a whole new way. 1. Cloud Computing  You know it, in this case it’s more the public Cloud I’m talking about. Scale, mutualization, on demand, pay per use for an agile IT. 2. Social Connect and empowered your teams, connect your clients, listen their needs, the trends, their complain and for sure propose and innovate. 3. Mobile Do you have one in your pocket ? Maybe the last trendy one 😉 ? Guess what ? Your clients too ! Do you like using it ? It’s more convenient ? Yes it is ! Think your services mobile not...
Dreamforce 2012, 10 years of Dreamforce.

Dreamforce 2012, 10 years of Dreamforce.

It’s a major event on San Francisco this week. Dreamforce 2012. 2002 was Dreamforce event for CRM. 2007 was Dreamforce event for Cloud. 2012 is Dreamforce event for Cloud, Mobile and Social.   What a fast move for this company, Salesforce was founded in 1999. Who is Salesforce if needed ? Focus on the Customer Relationship Management leveraging innovation and ruptures to offer the best CRM system. “No software” as we can see on each Salesforce logo with a Cloud based solution to build a competitive advantage. A platform, to build some apps to improve the CRM components and features. Quora counts more than 100 000 apps in 2011 and growing. Mobile to propose this platform every time every where, more to help you working on your business where you want. Social to leverage the chatter collaboration tool. This tool helps you to build a social community with all stakeholders : clients, partners or employees. and more… We hope this Dreamforce 2012 will show the next steps.   What is in the menu ? Key speakers this year : Jeff Immelt – CEO GE, Colin Powell – former Secretary of State, Angela Ahrendts, CEO Burberry, Tony Robbins, Entrepreneur author and Peak performance strategic, Sir Richard Branson, CEO Virgin and Marc Benioff – CEO Salesforce and friends. Without forgetting The Red Hot Chili Pepper ! What is the vision ? The social customer will be the second contact point for business in the next three years. Come on, what is doing your company ? Dreamforce helps with : – I hope 😉 750 sessions ! Yes, incredible, 750 ! Direct session...